Continuing through the pandemic, 2021 was a challenging one for us all. Therefore, we particularly wanted to thank all who took the time to send us feedback on how we have helped you in your given situation. Your positive feedback really gives the team a lift, and it is a powerful way for other parent carers or young people to see how we may be able to help them.
We are also thankful for any constructive criticism we received, as this helps us to continue to improve the service for all who access it.
Below is a video we have put together that shares just a few of the positive bits of feedback you sent us in 2021:
You can also view our feedback page here.
Thank you to all those who have contributed and we look forward to receiving further feedback as we continue to offer information, advice and support.
*WATCH THIS SPACE* We will be writing a blog soon, introducing the launch of our new webpages. These will build on the information we already distribute to service users, breaking down complicated SEND related subjects and empowering families to make informed choices about their options and next steps.
– Heather McIntosh, SENDIAS Team Manager