There may be times where, despite all parties trying to work together, a situation cannot be resolved without input from other services. These pages will explore the differences between Appeals, Mediation, Disagreement Resolution (DR) and Complaints including some helpful guidance for specific situations.

This sections links to the different appeals that you may need information on

Explaining Mediation and Disagreement Resolution (DR) and how they differ

Where there is no legal right of appeal or before you enter process of appealing