Top Tips for sharing concerns with your child’s school

If you are a parent of a child in education, then you don’t need anyone stating how difficult this past year has been. After nearly a year of lockdowns and changes in the way your child or young person (‘child’ for rest of the blog) is being taught, you will be more than aware of the impact on all involved.  You may have found a routine that works (even if not ideal), with good communication happening and although you may have concerns, school are aware of these and all are working together to address them.

But what if you have new or increasing concerns about your child’s learning? Should you be talking to school now or waiting for things to be more ‘normal’ (especially with ‘normal’ now seemingly within our grasp). Do school still have a duty to support your child’s SEN even if your child is not yet back at school? And what is the best way to share those concerns, knowing how topsy turvy things are?

Legal Duties

Duties on Schools

We know that most schools are doing everything they can despite the immense challenges they face. The legal duty on schools and colleges to use their ‘best endeavours’ to meet the special educational needs of their pupils and students still continues. This applies whether they are attending school or college or are at home for any period and includes those with EHCPs or on SEN Support (Part 3, section 66 Children & Families Act 2014).

Vicky Ford, MP Parliamentary Under-Secretary of State for Children and Families stated in her letter dated 14th January 2021 for those whose child is not able to attend school:

“all pupils and students not receiving face-to-face education for whatever reason should be provided with suitable remote education. Education settings should work collaboratively with families, putting in place reasonable adjustments as necessary, so that pupils with SEND can successfully access remote education alongside their peers.”

The bottom line therefore is that schools continue to be very much responsible for offering SEN support to those that need it (even if it looks different to usual) whether your child attends school physically or receives remote education at home.

Here then are some Top Tips on what to consider if you want to share your concerns.

 Top tips                                

Thinking through a maze of ideas
  • Think about the reasons you are considering contacting the school now

Before contacting the school, think about whether you are just informing them or whether you are asking for something. Is there an urgency or escalation about your concerns or have the concerns been on-going and you just think they should know? Is the situation hitting crisis point or do you want the school to know ahead of time for when more ‘normality’ is in place?

  • Establish who the best person to talk to is

Because of the changes that most schools have had to make during this pandemic, it is worth contacting your child’s teacher / form teacher or head of year to find out who best to share your concerns with. Although you used to speak with your child’s teacher or SENCO, this may have now changed. At the same time find out whether a phone call or email is best (if you are happy to do either). It may be beneficial to put everything into an email initially and then phone / face to face discussion can be held to discuss further.

  • Let them know about any important developments in your child’s life.

These may include new medical diagnoses, results of health investigations, tests or assessments; changes in family life which may have an effect on your child’s behaviour or mood; new behaviours you have noticed at home and which you think may be important.  This will help the school consider what strategies or interventions may be needed. This would apply regardless of whether your child is still at home or attending school.

Face of concern
  • Explain your concerns clearly and concisely

Sometimes we think people should understand what’s behind the words we speak or write i.e. the hidden desperations or worries, but this shouldn’t be presumed.

Whilst the teacher / Senco etc do not need a long history of what has been happening previously, it may be helpful to give a concise picture of before and now. For example:

“**** used to love learning and would talk for hours about what she had done at school, now all I get is one word responses and she tells me she hates school” Or

“As you know, *** had a lot of 1:1 and group support to help keep him on track. I have tried doing this myself but he is not responding well to me being there whilst he learns and he gets so distracted that he isn’t really learning”. 

  • Explain what you have already done (and the effects of those things)

If you have tried some strategies already to help your child’s difficulties, explain what you have tried and what happened. Did they work or not? Did they work for some of it but not other parts? This can be helpful for several reasons.

1) The school can see the kind of things you have been doing and steer you onto the right track if they have other suggestions

2) They can keep a record of what you have tried to build a holistic picture which will help when reviewing your child’s needs etc.

3) It will prevent school suggesting things you have already done.

4) It may help make a smoother transition back to school (if your child is still being educated at home)

  • State what you are wanting from the school clearly and concisely

Now that you have shared your concerns, is there anything you would like to see the school do about them?

Perhaps you are just happy to simply inform them. On the other hand, you may be looking for a positive outcome. 

Ask yourself what would it look like if the concern was addressed and no longer an issue? Using the situations above as examples: ‘**** would talk positively about school again’ or ‘**** is able to focus on a piece of work without being distracted’

If you have ideas about how things could be improved, it is important to share these.

Even if school cannot agree to them, it gives a platform for possible compromise or a diving board to perhaps other more suitable suggestions.

  • Last but not least – Remember we are all in the same storm
All in the same storm

Our experiences of the past year have been likened to us all being in the same storm, but not necessarily in the same boat. Whether you are a parent, child or teacher, lives have been challenged. Some will have embraced their particular challenges, but some will be holding on by their fingernails.

Never has there been a more important time for empathy (the ability to understand and share the feelings of another). It is important to share your concerns about your child, as the school still has a duty to support where this is needed. An empathetic, collaborative approach with those you share these concerns with, will be far more effective for all concerned as you work together.

By changing the ‘them and us’ barrier to a collective ‘we’, a partnership is formed, which can only have a beneficial result for your child, yourself and the teachers involved.

For more general tips about talking with professionals, including the use of Effective Communication please see our leaflet (found through the resources page of our website)

What next?

What next

If despite sharing your concerns with the school, you feel unhappy with the response then consider putting these in writing in the following way:

For those being educated by school at home

Write to the school stating that you believe the remote education currently being offered is insufficient to meet your child’sneeds:

  • Give your reasons why you think the education / support is insufficient
  • Detail the support you feel is needed, and why
  • Outline any reasons you have been given already by the school/college as to why this is not being made. See also remote education guidance and OSFTED good practice]
  • Acknowledge that the current situation means provision cannot always be made exactly as it was previously, but then explain how you believe the required support could be made instead.

For those at nursery/school/college

Write to the nursery / school / college stating that you believe they are not fulfilling their legal duty, because:

  • Describe the support that the child or young person should be getting,
  • Explain that this is not happening or give details about what is happening.
  • Outline any reasons given by the nursery/school/college as to why this support is not being provided.]
  • Acknowledge that the current situation means provision cannot always be made exactly as it was previously, but then explain how you believe the required support could be made instead.

Additional information:                                                                                                                                     




Returning to Education and Childcare – who for and when?

There have been quite a few changes over the past few weeks in terms of who can go to school and when. Here is a current guide on those changes (as of 19th June 2020)

Priority Groups
From 1st June


From 15th June onwards
Will ALL Primary school children return to school before the summer holidays?
Will ALL children return in September?
What if my child has an EHCP and has not been allowed to go to school so far?
My child has an EHCP – Will my child have the same provision as before?
What if my child or young person is clinically vulnerable / extremely vulnerable?
What if a child, young person or staff member lives in a household with someone who is clinically vulnerable / extremely vulnerable?

If you have any concerns and would like to discuss these with one of our advisers, please contact SENDIAS on 0330 222 8555 or email: send.ias@westsussex.gov.uk. Please let us know the area of West Sussex you live in when you make contact.

NEXT TIME: What is being done by schools to keep children, families and staff safe?




Reviewing an EHC Plan (also known as Annual Reviews)

Introduction to Annual Reviews

All children and young people with an Education, Health and Care Plan must have an annual review and is a process that must happen by law.

According to the CoP 2015 EHC Plans must:

  • be reviewed by the local authority as a minimum every 12 months.
  • focus on the child or young person’s progress towards achieving the outcomes specified in the EHC plan.
  • also consider whether these outcomes and supporting targets remain appropriate.

What is an Annual Review?

The Annual Review itself is a process, (not just a meeting) and this process is not completed until the following steps have all been done.

  1. Information must be gathered from parents and young people and from professionals about the EHC plan and then circulated two weeks before the meeting.
  2. An annual review meeting must take place to discuss the EHC plan.
  3. After the meeting a report of what happened must be prepared and circulated to everyone who attended or submitted information to be discussed.
  4. After the meeting the LA reviews the EHC Plan
  5. The LA must then notify the parent of the child or young person of their decision within four weeks of the meeting.

There are only 3 decisions the LA can make:

  1. To maintain the EHC plan in its current format (not make any changes);
  2. To amend the EHC plan (including change of named school in Section I)
  3. To cease the EHC plan if they think it is no longer necessary for it to be in place

Who organises it?

The local authority can require certain nurseries and schools * to convene and hold the meeting on the local authority’s behalf.

*maintained schools, maintained nursery schools, academy schools, alternative provision academies pupil referral units, non-maintained special schools, independent educational institutions approved under Section 41 of the Children and Families Act 2014

They should also provide a list to The CCG (or, where relevant, NHS England) and Local authority officers responsible for social care for children and young people with SEN or disabilities

When should an Annual Review take place?

The local authority should provide a list of those requiring an annual review that term to the education setting at least two weeks before the start of each term.

  • The first review of the EHC plan must be held within 12 months of the EHC plan being finalised
  • Further reviews must be held annually within 12 months of the previous review.
  • For those under 5, reviews should take place every 6 months

A note about Early / Emergency Reviews

Sometimes, it might be necessary to ask for an early review. This may be because:

  •  the child or young person’s education, health or social care needs have changed and are no longer accurately described in the EHC plan; or
  • the education, health or social care provision in the EHC plan is no longer meeting the child or young person’s needs.
  • If the child or young person has been excluded from school or is considered to be a risk of exclusion, this would also be a good reason to ask for an early review

Before the Annual review meeting

At least 2 weeks before the meeting:

An invitation to attend the annual review meeting must be sent to: 

  • Child’s Parent or young person
  • Representative of school or other institution attended
  • LA SEN officer
  • Health Service representative 
  • LA Social Care representative
  • Other individuals relevant to the review should also be invited (e.g. youth offending teams, job coaches etc)

AND – The school (or the LA) must seek advice and information about the child or young person prior to the meeting from all parties invited, and then circulate to all those invited.

Any professionals involved with the child or young person must co-operate with local authorities during reviews.

  • For looked after children the annual review should, where possible, coincide with the personal education plan (PEP) element of their Care Plan.
  • When a young person is over 18, the local authority must look at whether the educational or training outcomes specified in the EHC plan have been achieved. 
  • Local authorities must also review and maintain an EHC plan when a child or young person has been released from custody. The LA must involve the child’s parent or the young person in reviewing whether the EHC plan still reflects their needs accurately and should involve the youth offending team in agreeing appropriate support and opportunities.

A note about Parent’s, children and young people’s views

The review is not just about how school has gone in the past year – it is to consider the progress towards the outcomes in the EHCP and what changes might need to be made to the support that is provided to help them achieve those outcomes, or even whether changes are needed to the outcomes themselves.

The short-term targets should also be looked at and changed if appropriate and the child’s aspirations should be discussed in case these have changed during the year.

Support for children and young people to engage in the meeting can come from parents or teachers or other independent support or contacts.

A resource for young people from the Council for Disabled Children

Parental Views Form

During the meeting

  • The meeting should be person centred, this means that the child or young person is central to the meeting.
  • The meeting is not about them but for them and a time to talk about how they can be supported to reach their outcomes.
  • The meeting should be held at a time and a place that is comfortable and suitable for their needs.
  • They should feel part of what is going on and encouraged to contribute.**
  • They can bring someone to support them if they wish to.

** It is a good idea to encourage children and young people to become involved in their review meetings as soon as they are able to – but certainly from about year 9 onwards if possible. They may only attend for a short time to start with, but this helps them become involved in the decisions that affect their lives.

Practical tips for the meeting

  • Take someone with you if you need support.
  • Take a list of questions with you.
  • Write down any notes that you think are significant or actions that are agreed.
  • Don’t be afraid to say what is on your mind.
  • Ask for things to be repeated or rephrased if needed.
  • You are the expert on your child!

See our previous blog for further meeting tips

Other things to note for special circumstances:

  1. For those transferring from secondary school to a post-16 institution, the EHC plan must be reviewed and amended by 31 March in the year of transfer.
  2. From Year 9 onwards, the local authority has a duty to ensure that the annual review meeting “consider[s] what provision is required to assist the child or young person in preparation for adulthood and independent living”. Discussions about their future should focus on what they want to achieve and the best way to support them to achieve. Planning must be centred around the individual and explore the child or young person’s aspirations and abilities, what they want to be able to do when they leave post-16 education or training and the support they need to achieve their ambition.
  3. For all other phases of transfer, the deadline is 15 February in the year of transfer for the EHC Plan to be reviewed and amended.
  4. For those transferring schools, after the review, the EHC plan should state that they will continue to attend their current setting until the end of the academic year (or another date if different), and then name the setting they will attend from the start of the next academic year.

After the meeting

The report must set out recommendations on any amendments required to the EHC plan, and should refer to any difference between the school or other institution’s recommendations and those of others attending the meeting

  • The person leading the review must write a report.
  • This is sent to all who were invited to the meeting within 2 weeks of the meeting taking place.
  • The report must set out recommendations on any amendments required to the EHC plan, and should refer to any difference between the school or other institution’s recommendations and those of others attending the meeting
  • The local authority must then Review the report whether it proposes to:

  1. keep the EHC plan as it is (maintain)
  2. Make changes to the plan (amend) or
  3. Stop the plan (cease to maintain)

  • The Local authority must notify the child’s parent or the young person and the school/college of their decision within 4 weeks of the meeting (and within 12 months of the date of issue of the EHC plan or previous review).

If the LA have not informed you of their decision within four weeks of the annual review meeting taking place, then you should contact your Planning Coordinator in writing. Remember to keep a copy of any letter or email you send.

Amending the EHC plan

If the plan needs to be amended, the local authority should start the process of amendment without delay.

If the LA proposes to amend the EHC Plan, you should receive a copy of the existing (non-amended) plan and an accompanying notice with details of the proposed amendments (including evidence to support these). You may request a meeting to discuss these proposals if you wish. CoP 9.194

You must be given at least 15 calendar days to comment and make representations on the proposed changes, including requesting a particular school or other institution be named in the EHC plan. CoP 9.195

Following representations from the child’s parent or the young person, if the local authority decides to continue to make amendments, it must issue the amended EHC plan as quickly as possible and within 8 weeks of the original amendment notice. If the local authority decides not to make the amendments, it must notify the child’s parent or the young person, explaining why, within the same time limit. CoP 9.196

Ceasing the EHC Plan

A local authority may cease to maintain an EHC plan only if it determines that it is no longer necessary for the plan to be maintained, or if it is no longer responsible for the child or young person.

Where a local authority is considering ceasing to maintain a child or young person’s EHC plan it must:

  • inform the child’s parent or the young person that it is considering this
  • consult the child’s parent or the young person
  • consult the school or other institution that is named in the EHC plan

Where the child’s parent or the young person disagrees with the local authority’s decision to cease their EHC plan, they may appeal to the Tribunal. Local authorities must continue to maintain the EHC plan until the time has passed for bringing an appeal or, when an appeal has been registered, until it has been concluded.

What can I do if I disagree with the LA’s decision?

The letter you receive from the LA should state the reasons for any decisions and what you are able to do if you do not agree.

If you are not happy with the explanation or do not agree with their decision, we would recommend talking to your planning coordinator first.

If you still do not agree, you may also wish to consider mediation or appeal to the First-Tier Tribunal (SEND).

In terms of decisions made after a Review, parents and young people can appeal to the Tribunal about:

  • the description of a child or young person’s SEN specified in an EHC plan, the special educational provision specified, the school or other institution or type of school or other institution (such as a mainstream school/college) specified in the plan or that no school or other institution is specified
  • an amendment to these elements of the EHC plan
  • a decision by a local authority not to amend an EHC plan following a review or re-assessment
  • a decision by a local authority to cease to maintain an EHC plan

For more detailed information around the Annual Review process as well as associated paperwork please look on the Local offer.  

For leaflets about the Annual Review or Appeals as well as other leaflets please go to our Website.

If you would like to discuss anything related to an Annual Review, please contact us at SENDIAS by:

Telephone: 0330 222 8555 or email: send.ias@westsussex.gov.uk

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Guidance on temporary legislative changes relating to coronavirus (COVID-19) & EHC Need Assessments & Plans

A joint ministerial letter from the Department of Health & Social Care and the Department of Education was issued on the 30th April 2020, to all children and young people with special educational needs and disabilities (SEND), their parents/carers and families, and others who support them.

The letter sets out a temporary change to the law in 2, key ways:

Read more




COVID-19 and EHCPs

We are aware that there is a lot of information circulating at the moment so we want to keep this blog short but wanted to highlight a letter that was issued on 24th March 2020 by Vicky Ford MP Parliamentary Under-Secretary of State for Children and Families as well as signpost you to the local information document recently issued by the Special Educational Needs Assessment Team (SENAT) here in West Sussex.

Read more